888starz Privacy Policy

1.1Definitions

In this document, "we", "our" or "platform" refers to the organisation that operates 888starz services. "You" or "user" refers to any person registered with or using 888starz services. "Personal information" refers to any information that can directly or indirectly identify you.

"Processing" refers to any operation involving the collection, storage, analysis, transfer, modification or deletion of data.

1.2Scope of Application

This privacy policy applies to the 888starz website, mobile applications (Android and iOS) and any of our digital services. This policy should be read together with our Terms and Conditions, as both documents together form our complete agreement with the user.

Persons under 21 years of age are not permitted to use this platform. If any information belonging to a minor reaches us, it will be deleted immediately.

2.1Information You Provide Directly

Information you provide yourself during registration, login or deposit is collected. This includes:

• Full name, date of birth and national identity card details
• Email address and mobile number
• Payment details required for bKash, Nagad, Rocket, Upay or bank transfer
• Password (stored in encrypted form — never in plain text)
• Messages you send via live chat or email for support

2.2Automatically Collected Information

Some information is recorded automatically while you browse the site. This includes:

• IP address and device identification details
• Browser type, operating system and language settings
• Log files relating to page visits, clicks and session duration
• Cookies and similar tracking technologies (see Section 7 for details)
• Game play history and transaction details

2.3Information Received from Third Parties

In some cases, certain information about you may be received from approved third-party organisations for the purpose of identity verification (KYC). This is done solely to confirm your identity and ensure the security of financial transactions.

3.1Service Operation and Security

888starz processes your information for the following purposes:

• Creating, verifying and managing accounts
• Processing deposit and withdrawal transactions
• Detecting and preventing fraudulent activity
• Verifying identity in accordance with international financial regulations
• Ensuring the technical security and stability of the platform

3.2Communication and Support

We use your email and mobile number to send account notifications, transaction confirmations and security alerts. The 888starz 24/7 live chat and email support team uses this information to help resolve your issues.

Your information is not used for marketing or promotional communications unless you directly request it from us.

3.3Service Improvement

Aggregate and anonymised data is used to analyse user experience and improve platform performance. No individual is identified separately in this process.

4.1Sharing Data with Third Parties

888starz does not sell your personal information to third parties. However, certain information may be shared with specific parties in the following circumstances:

• Payment processors: with bKash, Nagad, Rocket, Upay and partner banks to complete transactions
• Identity verification services: with approved organisations for the KYC process
• Technology service providers: with organisations that assist us with hosting, security and analytics services
• Legal authorities: in response to a court order or valid legal process

Each third party is bound by its own confidentiality agreement and may use information only for the specified purpose.

4.2International Data Transfers

In some cases, your information may be stored or processed on servers outside Bangladesh. In such cases, the necessary safeguards are ensured in accordance with international data protection standards. SSL encryption and secure protocols are followed for data transfers.

5.1Technical Security

888starz uses industry-standard security technology to keep your personal and financial information safe. This includes:

• SSL (Secure Socket Layer) encryption — on all data transmissions
• Password hashing and encryption
• Regular security audits and vulnerability testing
• Restricted access policy — only authorised staff can view data
• Automated monitoring for suspicious activity

5.2User Responsibilities

Alongside our security measures, you are also responsible for keeping your own account secure. To do this:

• Use a strong and unique password
• Do not share your login details with anyone
• Log out of your account after use, especially on shared devices
• If you notice any suspicious activity, inform the support team immediately

5.3Data Retention Period

Information is retained for as long as your account is active and, after account closure, for as long as required to meet legal obligations. Information related to financial transactions is kept for the period specified under international financial regulations. Beyond that, once information is no longer needed, it is securely deleted.

6.1Right to Access and Correct Information

Every user registered with 888starz has the following rights:

• Access: the right to request a copy of the information we hold about you
• Correction: the right to request correction of inaccurate or incomplete information
• Deletion: the right to request deletion of your information in certain circumstances
• Restriction of processing: the right to request that data processing be limited in certain cases
• Objection: the right to object to certain types of data processing

6.2Responsible Gaming and Data Control

Under our Responsible Gaming policy, you can view your gaming activity data and set limits on your account at any time. In the event of self-exclusion or temporary account suspension, your account information is kept safe.

6.3How to Exercise Your Rights

To exercise any of the rights mentioned above, contact our support team via live chat or email. We generally respond to requests within 30 days of receipt. If identity verification is required, you will be informed at the time of the request.

7.1Types and Purpose of Cookies

Three types of cookies are used on the 888starz website:

• Essential cookies: required for login sessions and security — these cannot be disabled
• Functionality cookies: to remember language and preference settings
• Analytics cookies: for analysing and improving site usage — do not reveal personal identity

Non-essential cookies can be disabled from your browser settings, though this may limit some services.

7.2Third-Party Cookies

Our payment processors (bKash, Nagad, Rocket, Upay) and security service providers may use their own cookies or tracking technologies. Data collection by these third parties is governed by their respective privacy policies.

8.1How Changes Are Made

888starz reserves the right to change or update this privacy policy as needed. For significant changes, a notification is sent to the registered email address or a clear notice is posted on the site.

Continuing to use the site after changes have been made will be considered acceptance of the new policy. It is therefore recommended that you visit this page regularly to see the latest version of the policy.

8.2Related Policies

Alongside this privacy policy, our About Us page contains detailed information about 888starz's operations and values. It is recommended that both documents be read together to fully understand the overall terms of service use.