888starz Terms and Conditions

888starz is an online betting and gaming platform that offers sports betting on cricket, football, basketball and more, as well as casino games, for users in Bangladesh. These Terms and Conditions ("Terms") form a binding agreement between the 888starz platform and its users ("you" or "member").

By accessing the platform, opening an account or using any service, you agree to follow these Terms, our Privacy Policy and any additional rules published on our site. If you disagree with any part of these Terms, please stop using the platform.

888starz reserves the right to amend these Terms at any time. Continuing to use the platform after a change means you have accepted that change. It is therefore advisable to review this page regularly.

888starz services are available only to individuals aged 21 or above. Minors are strictly prohibited from opening an account or participating on this platform.

2.1 Eligibility Requirements

• You must be at least 21 years old.
• You must reside in a region where online betting and gaming is not legally prohibited.
• You may hold only one account in your name.
• If a previous account has been closed or banned, opening a new account is not permitted.

2.2 Age Verification

888starz may request a copy of a government-issued ID, national identity card or passport at any time to verify your age. Failure to provide proof of age may result in the account being suspended or closed, and any winnings from that account may be voided.

To use 888starz services, you must open a personal account. During registration you must provide accurate and complete information, and update it promptly if anything changes.

3.1 Registration Requirements

• Each individual or household may open only one account.
• The name, address and contact details provided at registration must be accurate.
• Keeping your login credentials (username and password) fully confidential is your responsibility.
• Allowing any third party to use your account is not permitted.

3.2 Account Security

You must notify the 888starz support team immediately of any unauthorised use of your account. You are solely responsible for any loss caused by negligence on your part.

3.3 Identity Verification (KYC)

Before making a withdrawal, or for transactions above a certain amount, 888starz may verify your identity. This process may require submission of a national identity card, passport or bank statement. Withdrawals may be temporarily held until KYC is completed.

Popular Bangladeshi payment methods are available for financial transactions on 888starz. All transactions are carried out in Bangladeshi Taka (৳).

4.1 Deposits

• Minimum deposit amount: ৳500.
• Accepted methods: bKash, Nagad, Rocket, Upay and bank transfer (Dutch-Bangla Bank, BRAC Bank, etc.).
• Once a deposit is completed successfully, it is generally credited to your account promptly.
• Third-party payment methods may not be used — deposits must come from your own account.

4.2 Withdrawals

• Minimum withdrawal amount: ৳800.
• Withdrawal methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Typical processing time: 10 to 45 minutes.
• Account verification must be completed before making a withdrawal.
• You are encouraged to withdraw using the same method you used to deposit.

4.3 Currency and Conversion

All transactions on 888starz are carried out in Bangladeshi Taka. For transactions in foreign currency, the applicable conversion rate will be determined by the prevailing market rate.

888starz offers various bonuses and promotional offers. These offers are subject to specific conditions, and by accepting a bonus you are agreeing to those conditions.

5.1 Welcome Bonus

New members can receive a 100% bonus on their first deposit, up to ৳5,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: a ৳1,000 deposit earns a ৳1,000 bonus, giving a total balance of ৳2,000; to withdraw the bonus, you must wager ৳1,000 × 20 = ৳20,000.

5.2 Other Promotions

• Weekly 888starz Reload: 50% of deposit, up to ৳10,000; wagering 20x; once per week.
• 888starz Slots Festival Bonus: 75% of deposit, up to ৳8,000; wagering 25x; once per month on slots deposits.
• Birthday Special Gift: up to ৳2,000; wagering 10x; applied automatically in the month of your registered birthday.
• Refer a Friend Reward: up to ৳1,500; wagering 15x; after your friend makes their first deposit.
• Weekend Cricket Bonus: 30% of deposit, up to ৳5,000; wagering 18x; on cricket markets every weekend.

5.3 Bonus Rules

• A promotion cannot be claimed more than once at the same time.
• 888starz reserves the right to cancel a bonus if fraud or abuse is suspected.
• The validity period and conditions of any bonus are stated on the promotions page.

The following rules apply to sports betting, casino games and live games on 888starz.

6.1 Placing Bets

• A confirmed bet cannot be changed or cancelled.
• If a bet is accepted at an abnormal price due to a system error, 888starz reserves the right to void that bet.
• If a match or event is cancelled, the stake for that bet will be refunded.

6.2 Multi-Bets and Combo Bets

Multiple selections can be added to a multi-bet, and if all selections win, the return is calculated at the combined odds. If any one selection loses, the entire bet is void.

6.3 Casino Games

• The outcome of all games is determined by a Random Number Generator (RNG).
• Winnings obtained by exploiting any vulnerability or error in the game software cannot be withdrawn.
• The RTP and rules for each game are available on the game's information page.

6.4 Live Casino

In the live casino you can play directly with dealers from Evolution, Pragmatic Play Live, Ezugi and other studios. The rules for each live game are displayed at the relevant game table.

888starz reserves the right to temporarily suspend or permanently close any account under the following circumstances.

7.1 Grounds for Restriction

• Registering with false or misleading information.
• Operating multiple accounts.
• Abusing the bonus system or engaging in fraudulent activity.
• Colluding with other users to gain an unfair advantage.
• Attempting hacking, use of viruses or any other technical attack.
• Registering while under 21 years of age.

7.2 Voluntary Account Closure

You may request closure of your account at any time via live chat or email. It is recommended that you withdraw any outstanding balance before closing. Please contact us for self-exclusion for responsible gaming reasons.

888starz places the highest importance on protecting users' personal information. We use SSL encryption and other security technologies to keep your data safe.

Full details of how your personal information is collected, stored and used are available in our Privacy Policy. You are encouraged to read the Privacy Policy alongside these Terms.

8.1 Sharing Information with Third Parties

888starz does not sell your personal information to third parties except where required by law or with your consent. Information necessary for payment processing and identity verification may be shared with trusted partner organisations.

888starz makes efforts to ensure a reliable service, but its liability is limited in the following areas.

• 888starz is not liable for losses caused by internet connection problems or device faults.
• The service may be temporarily unavailable during technical maintenance or unexpected disruptions.
• 888starz has limited control over the operations of third-party game software providers.
• 888starz will not be liable for service disruptions caused by unavoidable circumstances such as natural disasters or cyber attacks.

888starz reserves the right to modify, suspend or discontinue its services, game library, payment methods or any part of its website at any time.

10.1 Changes to Terms

If these Terms are amended, the new version will be published on the website. Continuing to use the platform after publication means you have accepted the change.

10.2 Emergency Amendments

Due to legal obligations or security reasons, 888starz may change its policies immediately, and in such cases prior notice may not be possible.

If you have any questions or complaints about these Terms and Conditions, please contact the 888starz support team.

11.1 Contact Methods

• Live Chat: 24 hours, 7 days a week in Bengali and English.
• Email: [email protected]

11.2 Complaint Process

After a complaint is submitted, our team will review it and respond as quickly as possible. Complex issues may take some time to resolve. Visit our FAQ page for answers to frequently asked questions — many issues can be resolved quickly there.